At Sunshine Antenna Service and Home Theatre Installations we often get written compliments from our clients.

They frequently thank us for our service, work, expertise and professionalism.

We believe they are a good reflection on our company.

Here are just some of the testimonials we have receive:  


Same-day service was great. Your technician arrived promptly, was friendly, fast and fixed the problem quickly,

SO, Buderim 21/9/2017

 


Always good to deal with Phil and his wonderful team of workers.

YS, Parrearra 5/6/2017

 


Reliable and very professional work by friendly technician. Perfect combination!

RF, Buderim 2/6/2017


Rang on Monday problem fixed Wednesday morning ,Paul knew his stuff and had it all fixed in a hour and at a very good price. Would highly recommend

RB, Noosaville 1/6/2017


Excellent Company to deal with, very professional, great customer service

KH, Noosaville 15/5/2017


The technician arrived the same morning I rang requesting repairs to our TV antenna support post. He immediately repaired or replaced only the parts that needed attention as requested and at very reasonable rates. He also disposed of the old antenna support post and stays instead of just leaving them for me to get rid of. All in all a good job well done.

GB. Mount Mellum 14/5/2017 


Reece was easy to talk to. He did his work professionally. I am satisfied with his work.

NA, Sippy Downs 5/5/2017 


Very good communications, service & I was very happy with the completion of the job.

AH, Buderim 5/5/2017  


Easy, quick and efficient

PPS, Mountain Creek 24/4/2017 


Management fitted in with my needs and Paul has excellent people skills and knows his stuff

GE, Bokarina 7/4/2017 


Since moving to the Coast, we have met some outstanding tradespeople. Sunshine Antennas is among the best of the best. Your service is always exceptional, courteous and considerate. It is a joy to deal with you.

JF, Shelly Beach 5/4/2017


 

From making my booking to my final payment I had great service! The gentleman that took the booking was lovely and Steve who came out to have a look was on time, efficient and took the time to explain the issue. I had called a couple of other companies prior with no contact back so would definitely use your company for any other work!

ES, Caloundra West 23/2/2017

 


Thanks so much for this, can confirm the signal was fine last night. Really appreciate your quick attendance and resolution to this one.

AS, Mooloolaba 15/2/2017


 

I feel obliged to say how much I was impressed by the professional manner of your technician (unfortunately I missed his name). The day before Telstra had sent out a technician who believed it was his duty to tell me that "what you want cannot be done", and "do not blame me, I did not design the system". All he accomplished was to put me off Telstra.
Your technician was the complete opposite, he listened to what I wanted, worked out how it could be done and very efficiently fixed everything. I will STRONGLY recommend your business at any possible occasion. Once again thank you for your service.

WW, Maroochydore 4/2/2017


 

Q. Would you recommend our services to others and why?

Yes,  a very impressive service especially Paul - very polite, courteous and a person who took the time to explain things. Good on you Paul.

CP, Buderim 27/10/2016 


It was pleasing to have Paul attend to my problem promply and effectively. He is a great ambassador for your service.

GE, Bokarina 20/9/2016


 

I simply called in, the weather was shocking, yet, the tech came, it was an aerial problem and we were assured he would return when it was clear. He came when we were not here and corrected the problem. Then followed this up when we returned. Very impressed with his and your work.

BF, Buderim


I am recommending your service whenever the occasion arrises, because of the wonderful service with such courteous attention to all questions etc, etc, and I consider the price exceptionally reasonable.

EG, Buddina


Great Service

CM, Buddina


Yes, I would absolutely recommend your service. Always prompt and reliable. Very easy to deal with, and friendly staff.

JH, Maroochydore


The technician was polite, extremely professional and really knew his job. he explained what was wrong and fixed it in a very short time. Excellent work. We now have two perfect pictures on our TV's. Very pleased.

SB, Mudjimba


Yes, excellent service very polite and helpful after service when required supportave and fixed fault immediatly.

RN, Buderim


Both staff I dealt with were very helpful; a booking was made for the next day and then the technician booked rang in sick, alternative arrangements were made that day so there was no delays for me - really appreciated the efforts.

TH, Buderim


Very Efficient.

D&RB, Peregian Springs


The technician Paul was terrific, very friendly, knowledgeable and nothing was too much trouble. Very happy with the service.

Office staff was also friendly and helpful.

JV, Eudlo


Great people to deal with, right from the person answering the phone call to the person carrying out the service call. Have used the company on a number of occasions and will continue to do so. My wife and I have told others about the company and how well it performed.

LW, Chancellor Park


Apart from the technician I want to acknowledge the service and persistance from George in getting the VAST decoder approved against the odds

MS, Sunshine Beach


 

"To Jack, we thank you very much for fixing our aerial - it is now as good as it was and obviously safer. Thank you." 

BW, Buderim


"Sunshine Antenna Service had completed work for Osprey Apartments in the past and proved both helpful and efficient, so when we were considering switching from analogue to digital TV reception I had no hesitation in getting a quote from Phil and the team.

There were very price competitive so I was happy to select SAS for the conversion. It proved to be a great move from our point of view as Phil clearly explained the whole procedure in advance and the installion went ahead smoothly with as little disrutption to the guests as possible. Once the conversion was completed I had to retune all TV's which was an easy operation using autoscan, but Phil was very helpful with any particular problems I encountered.

The conversion has eleminated the problems we had with guests having to switch between analogue and digital to access Foxtel channels and the picture quality is noticeably better. Phil has even taken the time to label all channels so that they show on the screen as you switch between channels.

Anyone who has not yet converted to digital, I can recommend Phil and his team for the firendly and professional service they offer as well as the folow up service they provide."

DT, Osprey Apartments, Mooloolaba


"To ALL the staff at Sunshine Antenna's THANK YOU but particularly to Jack who spent so much time trying ot get me a picture - and to Phil & Paul who spent MORE time  and to Paul again - for finally getting me the picture!!

Also to George who arranged it all- and put up with my frustration!!"

KB, Cooroy 


"Thought I would drop a line and say Thank you Steve - my TV seems to have improved."

PB, Maroochydore


"I would just like to say a big thank you to Phil & his team at Sunshine Antenna Service for the work that was done at our house.

It's nice to get good service with a follow up phone call to remind you of the appointment or if they are running late. Upon the installation of a sound bar to create surround sound we had an issue with it a month later. Phil at Sunshine Antenna Serivce came back and not only fixed the problem but explained what to do if it happens again. And there was no charge for the second house call.

I would highly recommend Phil and the team at Sunshine Antenna Service for your Home Theatre and Antenna needs."

Ken Filbey, Elders Financial Planning


"We have had the pleaure of working with Phil & Mandy White and their team at Sunshine Antenna & Home Theatre for a number of years now, both professionally and personally.

Phil & Mandy have done some amazing work growing their business to where it is today, moving into their own business premises and searching and developing new areas in their line of business; in order to stay ahead of the competition.

Phil has also done some work in our house, he installed our home theatre system; got everything hooked up with our TV antenna, in order to get the best quality and enjoyment possible.

He did an amazing job and therefore we would not hesitate to refer him, and his business, to any potential customer."

Jos & Jacqueline Eegdeman, Copecats Printers


"A very good newsletter that you have put together, I appreciate each copy and like to thank you all for the new products and tips on sight and sound. Without this information and, the last one enabled me to retune my TV and thank you. I'm glad your business is going from strength to strength you certainly earn it."

DP, Diddillibah


 

"We would be happy to recommend Sunshine Antenna Service. The technician was prompt and a pleasure to have in our home. His explanation of the problem was clear & precise. The installation of the new antenna was quick and professional. We were very happy with the service provided & will definately use Sunshine Antenna Service again."

A&L, Bli Bli


"Your office staff (George) and the technicians involved were understanding and very helpful."

M&M, Buderim


"A pleasure to deal with. Found our reception problem no hassles. Quick & efficient on both occassions. Very courteous. Thank you very much."

LW, Bokarina


"Tech was very helpful as with your office person. Very satisfied with results. All good."

GD, Coolum Beach


"Paul was punctual, professional and fully equiped to sort out our television recetion problem."

GP, Buderim


"I have already recommended you to our neighbour. I did this because of your service & workmanship. Jeff & his offsider where very friendly and the work was done very neat & tidy with no mess left after they had finished."

JS, Palmwoods


"We’d rate our recent service calls to Phil, and service visits from Paul, as 5 out of 5 on every measure!

It wasn’t easy to nail the problem with our TV reception which, ultimately, was found to be caused by Telstra’s 4G network implementation in our area.

It was great detective work by Paul and Phil to identify and solve the problem. They didn’t give up until our reception was perfect again and the final service fee was very, very reasonable when you consider all the time and effort put in by them both.

We certainly recommend Sunshine Antenna Service to all our friends and family!"

ME, Battery Hill


 "Your service was prompt. The technician turned up on time, he obvioulsy was on top of his job (no bull) and worked assiduously to get a good result. Can't ask for more than that!"

JS, Buderim  


  "Technician was polite & helpful."

WL, Coolum Beach


"Great service. Paul was great to deal with. Thank you."

GW, Yandina


 "Prompt service. Good knowledge and ability to locate problem. Very helpful assistance."

BE, Woombye


"Excellent Service"

JD, Mooloolaba


"Absolutely - courtesy from start to finish. Knowing when your technician was due to call was excellent. His understanding of our problem was immediately detected, resolved and explained clearly. Thank you for your service."

M & K N North Buderim 


"Both times I have used Sunshine Antenna Serivce, my problems have been fixed with minimum of fuss. Thank you"

PW, Mountain Creek 


 "Everything was done was done as promised and we are very happy with the outcome. We were very impressed with the friendly and informative manner of your technician"

                                                                                        R & A S, Mapleton


"I would just like to say a big thank you to Phil and his team at Sunshine Antenna Service for the work that was done at our house.

It's nice to get good service with a follow up phone call to remind you of your appointment or if they are running late. Upon the installation of a sound bar to create surround sound we had an issue with it a month later. Phil at Sunshine Antenna Service came back and not only fixed the problem but explained what to do if it happens again. And there was no charge for the second house call.

I would highly recommend Phil and the team at Sunshine Antenna Service for your Home Theatre and antenna needs."

K.F, Mooloolaba


"I would like to thank you so much for the information you provided about my TV when I phoned on Monday.

I had phoned another TV repair company prior to calling you and was told it would cost more to fix than to buy a new one, and was devastated because I couldn't afford a new one, and my TV had previously appeared in excellent condition.

It's great to see that there are still some knowledgeable people in the business who are prepared to offer advice and not rip people off.

I will be promoting you to everyone I know."

J.M, Sunshine Coast


“And thank you again for your marvellous work!  Fiona was also very impressed at what a tidy job you did and managing to get the cables everywhere!”

 NR, Maleny


"We would like you to know how pleased we are with the service we revieved from your Technician (Paul) who came last week and very quickly and efficiently diagnosed and dealt with the problem with out TV.

He was extremely pleasant and a pleasure to have in our home.

Your company was recommended to us by our friend and neighbour. We will certainly reccommend you to any friends, etc in the future.

We were extremely dissapointed earlier this month by another company...How pleased are we that we decided to get a second opinion.

Thank you again for your honesty and efficiency."

B & E. H, Buderim


"Thanks so much for organising 2 men to come to my house within a few hours - I was really impressed with your efficient service. If the antenna had fallen it would have been very expensive to me in terms of roof repairs.

James was fantastic - big thank you to him.

Thanks again and fantastic service."

J.C, Castaway Beach


"Hi Phil and Mandy and the Team at Sunshine Antenna Service,

I am writing to let you know that my partner and I have been so very impressed and extremely pleased with the service provided from every section of your business.

We found the office staff members to be very professional and informative.  It did not matter which staff member we spoke with in the office to discuss our plasma requirements, everyone knew what was happening and /or dealt with our requests with such importance.

My partner was so very impressed by your technician – not only was he on time, presentable, respectful and knowledgeable, he was extremely communicative. The technician even asked the question, if he was happy with everything, and cleaned up his work area, as if he was never there.

The follow up for the next appointment was efficient and effective, otherwise we would have forgotten.  And then we had the same friendly and fantastic service the second time round at our office.

We thank you for the great experience."

L.F, Twin Waters


"Hi Mandy and the team,


From the first phone call Mandy you were polite and extremely helpful in assisting us with our antenna problems.

The work that was completed was professional and affordable and we are SO pleased to have the eye-saw of an antenna replaced with the one which you installed.

We now have clearer TV then before in all rooms of the house and would like to thank you for the fantastic job you did.

I will have no hesitation in recommending you for any work to anyone in the future."

M.R, Buddina


"Last week I had Jeff come to my house to fix my TV reception problems. I would like to say that I was very impressed with Jeff and your company and any opportunity to recommend your company I am doing so."

G.M, Highworth


"I am pleased to write this testimonial to Sunshine Antenna and Home Theatre.

As a family, we have engaged your services in several occasions, this last time to help us fine tuning the TV in the family room.
Both electronic 'experts' in the family - my son and my husband, gave up trying to fix the problem (Thank God for that!)

You came to our house and took the time and care to explain what was going on, but most of all, you fixed it!.
And last but not least, the quality of your work, prompt response and outstanding customer service are far better than expected. You always go beyond the call of duty.

Thanks Phil, you are a true professional!
We recommend you to friends and clients with confidence."

P & T.H, Sunshine Beach


"We received a flyer from your company in the mail the other day with handy tips on Digital TV. I would like to compliment you on the original service we received from your company.

The gentleman who came to adjust our antenna was punctual, courteous and helpful, and explained fully the paperwork he was required to fill out. He also helped us with our digital box and tuning.

Good service is becoming increasingly difficult to find today and it is lovely to see a Sunshine Coast business taking this seriously.

Please keep up the good work.

Thank you."

B.H, Buderim


"Last week I had my antenna upgraded and I would like to tell you how pleased I was with the service I received from Flint.
He was friendly, courteous and informative and he went to great lengths to get the best reception he could.

I would be happy to recommend your company and Flint in particular.Thanks."

M.H


"I wanted to thank Sunshine Antenna Service for attending so quickly and to pass on that the technician, David, was fantastic."

D.F, Coolum beach


Tim the technician has completed the job and I am very happy.
I am recommending you to a friend."

Mr. P, Wurtulla


"Thank you for the same day service and thanks to Flint for doing a great job. He was very polite and courteous.

I'm very, very happy with the job. He's a credit to your organisation."

Mrs. O


"Tim came out and did some work and I wanted to let you know how thrilled I was with him.

He was excellent and tidied up after himself. A very pleasant young man, I was very impressed and I would like you to go out to my Mum as she needs a set top box."

M, Bli Bli


 

"I just wanted to express my thanks in general to you for your excellence in customer service and products.

Since I first dealt with you a few years ago on the installation of a new antenna to service my block of units at Maroochydore, my experiences with you as a customer have been nothing short of first class…..

I find your firm friendly, courteous, efficient, of high quality and reasonably priced. I get what I pay for, on time and with no surprises….

I have been so impressed with you that I cannot help but acknowledge in writing the quality of the service and product."

J.T.


“I can’t tell you how grateful I am that you found the “plug” wasn’t pushed in properly.

You didn’t make me feel old and silly – and I truly appreciate your kindness…”

Joy


"Hi, I don't know if you saw a letter to the editor in today's Sunshine Coast Daily (top of page 23).

I wrote it because I was very impressed with the help that you provided me on Monday evening. Your technician guided me through a series of processes over the phone at no charge before booking me in for a house call early the next day if the problem was not solved before. He also suggested by a process of elimination that I had an electrical fault - which proved to be the case.

I believe good customer service should be acknowledged.

Thanks again for your help."

J.S, Buderim


Letter to the Editor

APPLAUDING EXCEPTIONAL SERVICE FROM LOCAL BUSINESSES

"Local business, take a bow. At 5pm on Monday, I put on the TV for the news before a message came up that the TV was not tuned in.

I scanned the Yellow pages and placed a call to a local electronics installer who spent 20 minutes talking me through the process of getting a signal until he pinned the fault to an antenna problem. There was no charge for this patient and courteous service.

An immediate after-hours call to an antenna company, and another technician went through the whole process with me - another 15 minutes or so - before determining I had an electrical fault. No charge for this patient and courteous service either.

Another after-hours call to an electrical company, and within minutes the van had pulled into my driveway. Minutes later he pulled out again - problem solved. Exactly one hour later I was watching the 6pm news.

Hats off to you guys. Your customer service was excellent and long may your businesses - All Together Now (electronics), Sunshine Antenna Service, Keith and Atkinson Electrical - flourish."

John Shears, Buderim



“This is a very brief note to let you know how delighted I am with the service I have just received.

The first pleasant surprise was a phone call from him (the technician) to advise me that he would be a little later than expected, (that is such a rarity!)

The second was that he was thoughtful enough to remove his shoes before he came in, even though I didn’t expect him to.

And the most important of all, was that he was able to adjust my T.V so that I can receive channels I was unable to before, and the receptions are spot on. All with a big smile and a courteous manner!

My lucky day. Thank you.”

E.G, Buddina


“With very many thanks for your concern and assistance with our on-going TV troubles.”

L & I. B, Cooroy


“I wanted to let you know how impressed I was with your service and support recently in relation to my television reception at home.

Not only were you on time, you explained the problem in simple terms and offered a solution on the spot.

As a Business Coach, I see a lot of businesses and many struggle to attain even basic levels of service. Your willingness to ‘go the extra mile’ is much appreciated and speaks well of your care for your customers. Even when you initial visit did not totally resolve the situation, you followed up, returned and solved the problem. I can now watch Top Gear uninterrupted – thank you!!

"Thanks again for your service Phil. It’s nice to find a tradesperson who actually delivers on what they promise.”

W.B.