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PostHeaderIcon About Sunshine Antenna Service

Sunshine Antenna Service has been continuously delivering high quality TV antenna installation and repair services for over 30 years.

Phil White (the owner) has been involved in the business for over 20 years and has been running it for over 19 years. Since 2003 Sunshine Antenna Service and Home Theatre Installations has provided service to over 3800 customers.

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PostHeaderIcon Sunshine Antenna Newsletter

If you're keen on TV and want to keep up with the latest technology, gadgets and our special offers you'll want to be on our Newsletter mailing list.

We send out a newsletter bi-monthly containing the latest and greatest news regarding TV and other related topics.

Subscribe by using the form below or by contacting us directly on 1300 736 88 or 5479 1999.

 

Here's a quick look at what you might expect to find in any one of our newsletters:

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PostHeaderIcon Testimonials

At Sunshine Antenna Service and Home Theatre Installations we often get written compliments from our clients.

They frequently thank us for our service, work, expertise and professionalism.

We believe they are a good reflection on our company.

Here are the testimonials we have receive:


Booking difficult, >> finding which sunshine coast website employs the recommend technician is by trial and error.

Otherwise all aspects of service unsurpassed and results excellent. ( first ever excellent )

Name Withheld,Boreen Point 8/12/2018


 

Just wanted to thank u for the no charge invoice. That was a very nice gesture as I did expect to pay for the call out. thank you.

I have given your name to my friend  as she thinks she might have to get somebody out.

GT, Maroochydore 5/12/2018 


Efficient service, very well explained by Andrew and reasonably priced. Would definitely recommend to others.

PT, Buderim 29/11/2018


Prompt and perfect service. Excellent reception with new antennae. Many thanks.

BC, Mountain Creek 27/11/2018


Thank you Andrew .. very calm and found our problem quickly now we have TV working well.

KM, Buderim 16/11/2018


Andrew was polite, knowledgable, and confident. We were very pleased with the job.

MR, Mt Coolum 24/10/2018

 


Prompt, professional and explanations given on all aspects of the faults.

AM, Buderim 24/10/2018

 


He worked out what the problem was and fixed it in 20 mins

BB, Mountain Creek 19/10/2018


Thank you very much for your efficient and friendly service today

SC, Maroochydore 19/10/2018


Very professional and knows their stuff

LW, Peregian Beach 14/9/2018


Andrew was very polite and also happy to explain the process.

BB, Forest Glen 13/9/2018


I wanted to let you know that I am thrilled with the service your technician Andrew provided me with today. He was super thorough, efficient and just a lovely man to deal with.

The job was logged with you via my real estate agent and I received a phone call immediately to arrange a time and to my surprise it was the very next morning.

Great service and can’t recommend your technician Andrew and your company enough,

Many thanks,

DM, Buderim 5/9/2018


Very fast and friendly service. Explained everything.

VB, Buderim 30/8/2018


MC, Mooloolaba 29/8/2018


Very grateful for the early and professional response to my phone call. TV working beautifully now. Very happy. Thank you

LK, Cotton Tree 2/7/2018


I was one of those customers who was not at home at the time booked for the technician to attend - went out on a job and forgot the appointment! When I phoned to explain and apologise they immediately rescheduled my appointment to later that day without any problem at all. The job was done professionally, in an efficient and friendly manner - the tech obviously knew what he was doing. Great service.

RH, Beerwah 2/7/2018


Prompt, knew what he was doing and fixed the problem quickly

CN, Buderim 8/6/2018


Very prompt in attending. The Tecnician was courteous & helpful. Would recommend without hesitation.

RE, Maroochydore 31/5/2018


Requirements were explained re reception, signal, aerial, booster etc, costings estimated, everything was very straight forward. Service was exceptional and the tv works.

PG, Weyba Downs 31/5/2018


Very efficient ,helpful ,excellent

Derek, Monville 24/5/2018


I am very pleased with this service. The technician diagnosed the problem and informed me of the price prior to starting. Immediate difference noted with my TV signal. Perfect picture obtained. I would definitely recommend this service to anyone. It was a 10/10 experience for me.

KH, Buderim 16/5/2018






 

Positive person. Interaction was pleasant with great customer service

CA, Noosaville 26/4/2018


 

Andrew was a very knowlegeable chap and efficient.

JF, Buderim 3/4/2018


 

George was polite and very obliging on the phone. Andrew provided prompt service the very next day and was excellent to deal with. I would highly recommend Sunshine Antenna Service to family and friends.

KN, Twin Waters 20/3/2018


 

 

Fast, friendly and efficient. Perfect.

SW, Pelican Waters 7/3/2018


 

Tenant of ____ has informed me you were very helpful and have resolved the TV reception problem, please see email from tenant below FYI. I advised the tenant that I thought it was strange as Sunshine Antenna Service always does a great job.

Just want to say a huge thank you George. I really really appreciate you taking the time to talk this through with the tenant. THANK YOU!!.

"I spoke to George from Sunshine Antenna Service. He wanted me to check the fetch box (Optus) because sometimes they fail and the tv channels don't work.

Looks like he was on the money! When I plug the aerial directly into the TV, I was able to tune the channels in."

From one of our Real Estates Clients - 6/3/2018


Excellent prompt same day service

FF, Twin Waters 28/2/2018


We were very happy with Andrews work.

RW, Mountain Creek 25/02/2018


I received same-day service and the workman was quick, competent and thorough.

PC, Buderim 23/2/2018


The tradesman was prompt to respond to my enquires. He was also on time, friendly and efficient. The job site was left clean and tidy. overall I was very pleased with their service.

LD, Coolum 19/2/2018


 

The technician knew his job and more than happy to answer extra questions. Loved the fact that he gave advice on another product but didn't try to push for another sale immediately - was happy to let us research and think about it.

ZB, Buderim 16/2/2018


Reece & Kirk were courteous & thoroughly professional in their presentation and their work. Reece explained the problem with clarity, & sorted my issue in short order. I cannot recommend your team service highly enough. Many thanks

GO, Buderim 12/2/2018


Polite and very good service. Have used Sunshine Antenna for many years and have always had great service. Thank you George.

MS, Mooloolaba 2/2/2018


Not many other companies that provide your services in this area.

YS, Parrearra 25/1/2018


I spoke with George when I phoned to enquire about using Sunshine Antenna and he was a delight to speak with and was able to provide a technician for the next day. Our technician, Andrew, was on time, professional, polite and courteous. He explained everything to me making sure I actually understood what he was saying. We ended up needing our antenna replaced and we were very surprised and happy that he was able to accommodate that immediately and not have come back at a later time or date to install. He was also very efficient in completing the job. And thank you Mandy for promptly emailing a copy of our paid invoice to us. Your service from initial contact has been brilliant.

BQ, Nambour 12/1/2018


I was set to write and thank you for attending to my problem , but was going to wait and see what improvement I was going to get after I had time to assess the reception after a day or two. At this stage I can report that there seems to be a definite improvement following the adjustment made to the antenna. So I do indeed thank you for finding the time to come round the next day. I do understand that the area that I live in is not the best when it comes to TV reception and trees are sometimes a contributing factor. So far so good !

CP, Tanawha 11/1/18


 

Thank you George, your fellow hooked up the antenna today. He was very friendly and professional.

We have used your company several times now, over the years. Your service is outstanding and consistent. I hope that I can manage my business to achieve the same standard.

JR, Birtinya 10/1/18


 

Thanks for sending on this receipt - Adrian and Kirk work well as a team and we enjoyed the way they problem-solved their way through our situation, all the best for the year ahead, rob

RB, Buderim 5/1/18


Hi George, Thanks so much for organising Andrew to come around so promptly (he was fantastic).

CT, Buderim 30/12/17


Andrew came out to check a leak in my ceiling that I felt was caused by the recent antennae installation.

Due to his professionalism and perseverance, he detected a crack in the roof tile under the antennae that happened when the old aerial was installed. I have now had the tile replaced and the leak is clear.

This would not have been possible had Andrew not gone over and above his call of duty to help me get to the bottom of my issue. So I just wanted to commend him for his excellent work ethic and to thank him for finding the solution for me.

HW, Buderim 4/12/17


Your understanding of our problem and the prompt service, at this time of year, was truly exceptional,and much appreciated.

JB, Sippy Downs 22/12/17


Excellent result, enjoyable experience

JC, Lake MacDonald 4/12/17


I will definitely use and recommend your services again.

HW,Buderim 4/12/17


 

Your Technician was excellent. Unfortunately I was late, he was able to commence work without and didn't complain or try and re-book me and was very diligent and professional. I tried to call one of your competitors first and got directed to leave a message. 4 days later they still haven't rung me back or returned an online request for quote, you guys have been and gone and my antenna is installed.

TP, Burnside 10/112017


Prior to commencing the work necessary to solve the problems I was having with my reception, Andrew explained the issues and solutions fully to me.  

SW, Sunshine Beach 8/11/2017

 


Andrew was very friendly and knowlegable. He explained the channel and broadcasting system on the Sunshine Coast.

MF, Twin Waters 8/11/2017

 


Prompt service , work carried out efficiently

NM,  Marcoola 30/10/2017


Great service and price

TS, Bli Bli 26/10/2017


Satisfied customer

EE, Aroona 18/10/2017


Knowledgable

MB, Mt Coolum 18/10/2017


Excellent service, great communication and engineer exceptional could not be better.

IH, Pelican Waters  16/10/2017


Technician Andrew was superb. He communicated well, listening closely to my concerns . He worked hard to sort out our tricky issues & to show me what was wrong & what to do. We are very grateful to him for the fine service he performed.

RN, MT Coolum 5/10/2017


Your technician (Andrew) was extremely courteous and professional. He took the time to explain, and show me the causes of my problems. Where possible, I prefer to "shop" locally. Andrew attitude and friendly nature are perfect examples of why I have this preference.

MP, Michael Poole 14/9/2017


Everything was so easy and I was clearly explained all my options.

CM, Peregian Beach 14/09/2017


Very good and friendly service. Would definitely use again.

JW, Mt Coolum 12/9/2017


Adrian was a great technician who gave us a simple and economical solution to our tv reception issues
It took only 1/2 hr to have perfect reception again, Magic. Very happy thanks

SK, Peregian 8/9/2017


Same-day service was great. Your technician arrived promptly, was friendly, fast and fixed the problem quickly,

SO, Buderim 21/9/2017

 


Always good to deal with Phil and his wonderful team of workers.

YS, Parrearra 5/6/2017

 


Reliable and very professional work by friendly technician. Perfect combination!

RF, Buderim 2/6/2017


Rang on Monday problem fixed Wednesday morning ,Paul knew his stuff and had it all fixed in a hour and at a very good price. Would highly recommend

RB, Noosaville 1/6/2017


Excellent Company to deal with, very professional, great customer service

KH, Noosaville 15/5/2017


The technician arrived the same morning I rang requesting repairs to our TV antenna support post. He immediately repaired or replaced only the parts that needed attention as requested and at very reasonable rates. He also disposed of the old antenna support post and stays instead of just leaving them for me to get rid of. All in all a good job well done.

GB. Mount Mellum 14/5/2017 


Reece was easy to talk to. He did his work professionally. I am satisfied with his work.

NA, Sippy Downs 5/5/2017 


Very good communications, service & I was very happy with the completion of the job.

AH, Buderim 5/5/2017  


Easy, quick and efficient

PPS, Mountain Creek 24/4/2017 


Management fitted in with my needs and Paul has excellent people skills and knows his stuff

GE, Bokarina 7/4/2017 


Since moving to the Coast, we have met some outstanding tradespeople. Sunshine Antennas is among the best of the best. Your service is always exceptional, courteous and considerate. It is a joy to deal with you.

JF, Shelly Beach 5/4/2017


 

From making my booking to my final payment I had great service! The gentleman that took the booking was lovely and Steve who came out to have a look was on time, efficient and took the time to explain the issue. I had called a couple of other companies prior with no contact back so would definitely use your company for any other work!

ES, Caloundra West 23/2/2017

 


Thanks so much for this, can confirm the signal was fine last night. Really appreciate your quick attendance and resolution to this one.

AS, Mooloolaba 15/2/2017


 

I feel obliged to say how much I was impressed by the professional manner of your technician (unfortunately I missed his name). The day before Telstra had sent out a technician who believed it was his duty to tell me that "what you want cannot be done", and "do not blame me, I did not design the system". All he accomplished was to put me off Telstra.
Your technician was the complete opposite, he listened to what I wanted, worked out how it could be done and very efficiently fixed everything. I will STRONGLY recommend your business at any possible occasion. Once again thank you for your service.

WW, Maroochydore 4/2/2017


 

Q. Would you recommend our services to others and why?

Yes,  a very impressive service especially Paul - very polite, courteous and a person who took the time to explain things. Good on you Paul.

CP, Buderim 27/10/2016 


It was pleasing to have Paul attend to my problem promply and effectively. He is a great ambassador for your service.

GE, Bokarina 20/9/2016


 

I simply called in, the weather was shocking, yet, the tech came, it was an aerial problem and we were assured he would return when it was clear. He came when we were not here and corrected the problem. Then followed this up when we returned. Very impressed with his and your work.

BF, Buderim


I am recommending your service whenever the occasion arrises, because of the wonderful service with such courteous attention to all questions etc, etc, and I consider the price exceptionally reasonable.

EG, Buddina


Great Service

CM, Buddina


Yes, I would absolutely recommend your service. Always prompt and reliable. Very easy to deal with, and friendly staff.

JH, Maroochydore


The technician was polite, extremely professional and really knew his job. he explained what was wrong and fixed it in a very short time. Excellent work. We now have two perfect pictures on our TV's. Very pleased.

SB, Mudjimba


Yes, excellent service very polite and helpful after service when required supportave and fixed fault immediatly.

RN, Buderim


Both staff I dealt with were very helpful; a booking was made for the next day and then the technician booked rang in sick, alternative arrangements were made that day so there was no delays for me - really appreciated the efforts.

TH, Buderim


Very Efficient.

D&RB, Peregian Springs


The technician Paul was terrific, very friendly, knowledgeable and nothing was too much trouble. Very happy with the service.

Office staff was also friendly and helpful.

JV, Eudlo


Great people to deal with, right from the person answering the phone call to the person carrying out the service call. Have used the company on a number of occasions and will continue to do so. My wife and I have told others about the company and how well it performed.

LW, Chancellor Park


Apart from the technician I want to acknowledge the service and persistance from George in getting the VAST decoder approved against the odds

MS, Sunshine Beach


 

"To Jack, we thank you very much for fixing our aerial - it is now as good as it was and obviously safer. Thank you." 

BW, Buderim


"Sunshine Antenna Service had completed work for Osprey Apartments in the past and proved both helpful and efficient, so when we were considering switching from analogue to digital TV reception I had no hesitation in getting a quote from Phil and the team.

There were very price competitive so I was happy to select SAS for the conversion. It proved to be a great move from our point of view as Phil clearly explained the whole procedure in advance and the installion went ahead smoothly with as little disrutption to the guests as possible. Once the conversion was completed I had to retune all TV's which was an easy operation using autoscan, but Phil was very helpful with any particular problems I encountered.

The conversion has eleminated the problems we had with guests having to switch between analogue and digital to access Foxtel channels and the picture quality is noticeably better. Phil has even taken the time to label all channels so that they show on the screen as you switch between channels.

Anyone who has not yet converted to digital, I can recommend Phil and his team for the firendly and professional service they offer as well as the folow up service they provide."

DT, Osprey Apartments, Mooloolaba


"To ALL the staff at Sunshine Antenna's THANK YOU but particularly to Jack who spent so much time trying ot get me a picture - and to Phil & Paul who spent MORE time  and to Paul again - for finally getting me the picture!!

Also to George who arranged it all- and put up with my frustration!!"

KB, Cooroy 


"Thought I would drop a line and say Thank you Steve - my TV seems to have improved."

PB, Maroochydore


"I would just like to say a big thank you to Phil & his team at Sunshine Antenna Service for the work that was done at our house.

It's nice to get good service with a follow up phone call to remind you of the appointment or if they are running late. Upon the installation of a sound bar to create surround sound we had an issue with it a month later. Phil at Sunshine Antenna Serivce came back and not only fixed the problem but explained what to do if it happens again. And there was no charge for the second house call.

I would highly recommend Phil and the team at Sunshine Antenna Service for your Home Theatre and Antenna needs."

Ken Filbey, Elders Financial Planning


"We have had the pleaure of working with Phil & Mandy White and their team at Sunshine Antenna & Home Theatre for a number of years now, both professionally and personally.

Phil & Mandy have done some amazing work growing their business to where it is today, moving into their own business premises and searching and developing new areas in their line of business; in order to stay ahead of the competition.

Phil has also done some work in our house, he installed our home theatre system; got everything hooked up with our TV antenna, in order to get the best quality and enjoyment possible.

He did an amazing job and therefore we would not hesitate to refer him, and his business, to any potential customer."

Jos & Jacqueline Eegdeman, Copecats Printers


"A very good newsletter that you have put together, I appreciate each copy and like to thank you all for the new products and tips on sight and sound. Without this information and, the last one enabled me to retune my TV and thank you. I'm glad your business is going from strength to strength you certainly earn it."

DP, Diddillibah


 

"We would be happy to recommend Sunshine Antenna Service. The technician was prompt and a pleasure to have in our home. His explanation of the problem was clear & precise. The installation of the new antenna was quick and professional. We were very happy with the service provided & will definately use Sunshine Antenna Service again."

A&L, Bli Bli


"Your office staff (George) and the technicians involved were understanding and very helpful."

M&M, Buderim


"A pleasure to deal with. Found our reception problem no hassles. Quick & efficient on both occassions. Very courteous. Thank you very much."

LW, Bokarina


"Tech was very helpful as with your office person. Very satisfied with results. All good."

GD, Coolum Beach


"Paul was punctual, professional and fully equiped to sort out our television recetion problem."

GP, Buderim


"I have already recommended you to our neighbour. I did this because of your service & workmanship. Jeff & his offsider where very friendly and the work was done very neat & tidy with no mess left after they had finished."

JS, Palmwoods


"We’d rate our recent service calls to Phil, and service visits from Paul, as 5 out of 5 on every measure!

It wasn’t easy to nail the problem with our TV reception which, ultimately, was found to be caused by Telstra’s 4G network implementation in our area.

It was great detective work by Paul and Phil to identify and solve the problem. They didn’t give up until our reception was perfect again and the final service fee was very, very reasonable when you consider all the time and effort put in by them both.

We certainly recommend Sunshine Antenna Service to all our friends and family!"

ME, Battery Hill


 "Your service was prompt. The technician turned up on time, he obvioulsy was on top of his job (no bull) and worked assiduously to get a good result. Can't ask for more than that!"

JS, Buderim  


  "Technician was polite & helpful."

WL, Coolum Beach


"Great service. Paul was great to deal with. Thank you."

GW, Yandina


 "Prompt service. Good knowledge and ability to locate problem. Very helpful assistance."

BE, Woombye


"Excellent Service"

JD, Mooloolaba


"Absolutely - courtesy from start to finish. Knowing when your technician was due to call was excellent. His understanding of our problem was immediately detected, resolved and explained clearly. Thank you for your service."

M & K N North Buderim 


"Both times I have used Sunshine Antenna Serivce, my problems have been fixed with minimum of fuss. Thank you"

PW, Mountain Creek 


 "Everything was done was done as promised and we are very happy with the outcome. We were very impressed with the friendly and informative manner of your technician"

                                                                                        R & A S, Mapleton


"I would just like to say a big thank you to Phil and his team at Sunshine Antenna Service for the work that was done at our house.

It's nice to get good service with a follow up phone call to remind you of your appointment or if they are running late. Upon the installation of a sound bar to create surround sound we had an issue with it a month later. Phil at Sunshine Antenna Service came back and not only fixed the problem but explained what to do if it happens again. And there was no charge for the second house call.

I would highly recommend Phil and the team at Sunshine Antenna Service for your Home Theatre and antenna needs."

K.F, Mooloolaba


"I would like to thank you so much for the information you provided about my TV when I phoned on Monday.

I had phoned another TV repair company prior to calling you and was told it would cost more to fix than to buy a new one, and was devastated because I couldn't afford a new one, and my TV had previously appeared in excellent condition.

It's great to see that there are still some knowledgeable people in the business who are prepared to offer advice and not rip people off.

I will be promoting you to everyone I know."

J.M, Sunshine Coast


“And thank you again for your marvellous work!  Fiona was also very impressed at what a tidy job you did and managing to get the cables everywhere!”

 NR, Maleny


"We would like you to know how pleased we are with the service we revieved from your Technician (Paul) who came last week and very quickly and efficiently diagnosed and dealt with the problem with out TV.

He was extremely pleasant and a pleasure to have in our home.

Your company was recommended to us by our friend and neighbour. We will certainly reccommend you to any friends, etc in the future.

We were extremely dissapointed earlier this month by another company...How pleased are we that we decided to get a second opinion.

Thank you again for your honesty and efficiency."

B & E. H, Buderim


"Thanks so much for organising 2 men to come to my house within a few hours - I was really impressed with your efficient service. If the antenna had fallen it would have been very expensive to me in terms of roof repairs.

James was fantastic - big thank you to him.

Thanks again and fantastic service."

J.C, Castaway Beach


"Hi Phil and Mandy and the Team at Sunshine Antenna Service,

I am writing to let you know that my partner and I have been so very impressed and extremely pleased with the service provided from every section of your business.

We found the office staff members to be very professional and informative.  It did not matter which staff member we spoke with in the office to discuss our plasma requirements, everyone knew what was happening and /or dealt with our requests with such importance.

My partner was so very impressed by your technician – not only was he on time, presentable, respectful and knowledgeable, he was extremely communicative. The technician even asked the question, if he was happy with everything, and cleaned up his work area, as if he was never there.

The follow up for the next appointment was efficient and effective, otherwise we would have forgotten.  And then we had the same friendly and fantastic service the second time round at our office.

We thank you for the great experience."

L.F, Twin Waters


"Hi Mandy and the team,


From the first phone call Mandy you were polite and extremely helpful in assisting us with our antenna problems.

The work that was completed was professional and affordable and we are SO pleased to have the eye-saw of an antenna replaced with the one which you installed.

We now have clearer TV then before in all rooms of the house and would like to thank you for the fantastic job you did.

I will have no hesitation in recommending you for any work to anyone in the future."

M.R, Buddina


"Last week I had Jeff come to my house to fix my TV reception problems. I would like to say that I was very impressed with Jeff and your company and any opportunity to recommend your company I am doing so."

G.M, Highworth


"I am pleased to write this testimonial to Sunshine Antenna and Home Theatre.

As a family, we have engaged your services in several occasions, this last time to help us fine tuning the TV in the family room.
Both electronic 'experts' in the family - my son and my husband, gave up trying to fix the problem (Thank God for that!)

You came to our house and took the time and care to explain what was going on, but most of all, you fixed it!.
And last but not least, the quality of your work, prompt response and outstanding customer service are far better than expected. You always go beyond the call of duty.

Thanks Phil, you are a true professional!
We recommend you to friends and clients with confidence."

P & T.H, Sunshine Beach


"We received a flyer from your company in the mail the other day with handy tips on Digital TV. I would like to compliment you on the original service we received from your company.

The gentleman who came to adjust our antenna was punctual, courteous and helpful, and explained fully the paperwork he was required to fill out. He also helped us with our digital box and tuning.

Good service is becoming increasingly difficult to find today and it is lovely to see a Sunshine Coast business taking this seriously.

Please keep up the good work.

Thank you."

B.H, Buderim


"Last week I had my antenna upgraded and I would like to tell you how pleased I was with the service I received from Flint.
He was friendly, courteous and informative and he went to great lengths to get the best reception he could.

I would be happy to recommend your company and Flint in particular.Thanks."

M.H


"I wanted to thank Sunshine Antenna Service for attending so quickly and to pass on that the technician, David, was fantastic."

D.F, Coolum beach


Tim the technician has completed the job and I am very happy.
I am recommending you to a friend."

Mr. P, Wurtulla


"Thank you for the same day service and thanks to Flint for doing a great job. He was very polite and courteous.

I'm very, very happy with the job. He's a credit to your organisation."

Mrs. O


"Tim came out and did some work and I wanted to let you know how thrilled I was with him.

He was excellent and tidied up after himself. A very pleasant young man, I was very impressed and I would like you to go out to my Mum as she needs a set top box."

M, Bli Bli


 

"I just wanted to express my thanks in general to you for your excellence in customer service and products.

Since I first dealt with you a few years ago on the installation of a new antenna to service my block of units at Maroochydore, my experiences with you as a customer have been nothing short of first class…..

I find your firm friendly, courteous, efficient, of high quality and reasonably priced. I get what I pay for, on time and with no surprises….

I have been so impressed with you that I cannot help but acknowledge in writing the quality of the service and product."

J.T.


“I can’t tell you how grateful I am that you found the “plug” wasn’t pushed in properly.

You didn’t make me feel old and silly – and I truly appreciate your kindness…”

Joy


"Hi, I don't know if you saw a letter to the editor in today's Sunshine Coast Daily (top of page 23).

I wrote it because I was very impressed with the help that you provided me on Monday evening. Your technician guided me through a series of processes over the phone at no charge before booking me in for a house call early the next day if the problem was not solved before. He also suggested by a process of elimination that I had an electrical fault - which proved to be the case.

I believe good customer service should be acknowledged.

Thanks again for your help."

J.S, Buderim


Letter to the Editor

APPLAUDING EXCEPTIONAL SERVICE FROM LOCAL BUSINESSES

"Local business, take a bow. At 5pm on Monday, I put on the TV for the news before a message came up that the TV was not tuned in.

I scanned the Yellow pages and placed a call to a local electronics installer who spent 20 minutes talking me through the process of getting a signal until he pinned the fault to an antenna problem. There was no charge for this patient and courteous service.

An immediate after-hours call to an antenna company, and another technician went through the whole process with me - another 15 minutes or so - before determining I had an electrical fault. No charge for this patient and courteous service either.

Another after-hours call to an electrical company, and within minutes the van had pulled into my driveway. Minutes later he pulled out again - problem solved. Exactly one hour later I was watching the 6pm news.

Hats off to you guys. Your customer service was excellent and long may your businesses - All Together Now (electronics), Sunshine Antenna Service, Keith and Atkinson Electrical - flourish."

John Shears, Buderim



“This is a very brief note to let you know how delighted I am with the service I have just received.

The first pleasant surprise was a phone call from him (the technician) to advise me that he would be a little later than expected, (that is such a rarity!)

The second was that he was thoughtful enough to remove his shoes before he came in, even though I didn’t expect him to.

And the most important of all, was that he was able to adjust my T.V so that I can receive channels I was unable to before, and the receptions are spot on. All with a big smile and a courteous manner!

My lucky day. Thank you.”

E.G, Buddina


“With very many thanks for your concern and assistance with our on-going TV troubles.”

L & I. B, Cooroy


“I wanted to let you know how impressed I was with your service and support recently in relation to my television reception at home.

Not only were you on time, you explained the problem in simple terms and offered a solution on the spot.

As a Business Coach, I see a lot of businesses and many struggle to attain even basic levels of service. Your willingness to ‘go the extra mile’ is much appreciated and speaks well of your care for your customers. Even when you initial visit did not totally resolve the situation, you followed up, returned and solved the problem. I can now watch Top Gear uninterrupted – thank you!!

"Thanks again for your service Phil. It’s nice to find a tradesperson who actually delivers on what they promise.”

W.B.

 

PostHeaderIcon Our Team

Get to know our team of professionals...

On the road doing installations, servicing, repairs and being all-round nice guys are our fully qualified technicians.


Phil White

The Owner /Manager and heads up larger projects as well as the research and discovery section and the quality control section. He really enjoys getting out on site meeting clients and designing Home Theatre Systems and TV systems but recently more and more Security Systems are being designed and installed across the coast. This keeps him pretty busy so he asked his wife Mandy to help out as the Admin Manager so he could concentrate on Technical training and customer service. When not working (which is rare) he might also be watching the V8 Supercars and barracking for Craig Lowndes!

 

Andy Beveridge 

Andy is our most experience TV Antenna Technician and has worked overseas and around Australia but is now well and truly settled on the Sunshine Coast. His broad range of experience includes all types of TV and Satellite systems, domestic & commercial as well as Home Theatre, CCTV and Alarms. He loves the Antenna work and the great outdoors but when not working he is a very keen indoor cricket player and partial to a good game of golf.

 

Adrian Cameron

Adrian just loves to get stuck into work and get the job done and he is always on the go which makes him a great Technician to have on the team. Couple this with his enthusiasm to look after his customers and his willingness to go that extra mile, he makes everyone’s day go better. Adrian is based in Caboolture with his lovely wife and 3 fabulous children (growing up so fast!) and if he is not working (fast) he is following V8 Supercars (faster)and especially his good mate Craig Lowndes (fastest). No wonder Adrian is quick)

 Kirk Smith

Kirk is our newest Technical team member He is a born and bred local Queenslander and is already showing his skill with technical work. He is very keen to learn but, being from the younger generation, he is also teaching us a few things like this new fangled “Book Face” that you have to “like”? and some sort of "Telegram" but it is Instant! (just kidding around). We already get compliments for his great customer service and it won’t be long before he is one of our top techs!

George Dokic

Long term team member, George is not only a fully qualified Electronics Technician he is highly experienced in domestic and commercial Antenna installations as well as Caravan and Satellite equipment. If it is something he doesn’t know (which is rare) then he knows someone who does. Because of his great experience George heads up our Customer Service Team and he goes to great lengths to make sure our customers are looked after. He simply loves helping people. We think his lovely wife Chris plays a part encouraging him to do his best (as wives do!) and it seems he has passed that trait onto his sons. If he is not at work he will be travelling and camping!

Mandy White

The Admin Manager and thank goodness she manages the books and the stock control so stock turns up on time. When not balancing the budget Mandy is working on updating the procedure manuals which is forever evolving. This keeps Mandy so busy that she has recently hired an assistant, Melanie. When not at work Mandy is either cooking, reading, playing with her cats or working on fundraising events for her Church.

Melanie Hannan

Melanie is our new admin assistant and she and her 3 daughters have not long moved to the Sunny Coast from Melbourne. We think she has definitely made the right choice and her daughters agree! You will hear Melanie before you see her because she has this infectious laugh that just makes you smile. Lovely to have you on the team Mel!