CHANGES TO  CHANNEL 7 HD TRANSMISSION.

Channel 7 has introduced a further upgrade to their TV transmissions. This commenced on Tuesday 10th of May 2016.

For the moment this will only affect Televisions and TV systems that are tuned into Brisbane TV stations.

At a later date, yet to be advised, it will affect Local Channel 7 stations as well.

WHY ARE THEY DOING THIS?

The changes will make Channel 70 into a High Definition version of the main Channel 7 programs. (Very important for clearer pictures on the larger TVs)

Also Channel 73 known as ‘7Mate’, which is currently HD, will become Standard Definition (They had to do this to be able to make 70 into HD).

Some TVs will automatically update but a some will not.

WHAT PROBLEMS CAN THIS CAUSE?

You may encounter the following symptoms:

  1. Loss of all Brisbane 7 channels and the TV displays “No Signal” on
  2. Loss of sound or picture on some or all Channel 7 channels
  3. TV picture freezes when you change to 70 or 73

Firstly, please note that this is not a problem with the antenna or the TV distribution system and the TV systems do not need to be changed or upgraded to cope with this change.

WHAT TO DO TO FIX THIS?

Step 1: Carry out a Auto Tune/Auto Scan* done on the affected TVs (sometimes referred to as Re-Scanning or Re-Tuning the channels) and this should fix the problem. **

*  Refer to the link on Auto Tuning on our web page http://sunshineantenna.com.au/news/how-to-auto-tune-tvs 

** At times Auto Tuning may cause problems such as picture breakup on 7 and/or other channels after the Auto Tuning is carried out. If this occurs, follow the steps outlined on our web site http://sunshineantenna.com.au/news/auto-tuning-problems

Step 2: If the problem persists after the Auto Scan / Auto Tuning is done then it means that the TV is not able to handle the changes to the transmission (This can apply to some TVs 4 years old and older).

The solutions in this situation are:

Option 1: Install a new HD Set Top Box onto the TV or

Option 2: Replace the television.

I trust this information is helpful and prevents the unnecessary cost of Service Calls to check TV systems that are working fine.

Should you require further assistance we have a team of trained Technicians available for on-site service if you simply call 5479 1999.

Our suppliers have provided us with a good quality HD Set Top Box which can be purchased for $89.00 plus $88.00 for installation on most TVs.

As soon as we can obtain confirmation of the changes to the local 7 channels we will send a follow up email.

Assuring you of our best attention at all times.

WHEN YOU THINK OF SERVICE, THINK OF SUNSHINE!